A:This depends on where you are located. The shipping time to the US is about 10-15 working days and to other areas is about 13-25 working days.

We offer a 14 day return policy on all items from date of despatch. If you are not entirely satisfied with your product you can return the watch and receive a full refund providing that the watch has not been worn and the security seal has not been removed.

We do not accept returns whereby the security seal has been removed. 

A:Yes. We currently offer a worldwide delivery service.

A:To track your order, After shipping out, customers will receive a shipping confirmation e-mail, with the tracking number included.

A:If you encounter difficulties when placing an order online, please contact us and we will help you complete the ordering process; Customer Service: @winxianedge@gmail.com

A:To use your discount, please first make sure that you have copied all the right alphabets and numbers, with no space. If it still doesn’t work, please contact the Email winxianedge@gmail.com

A:Placing an order through SMAEL Watches website is very easy, simply select your item(s) and
then proceed to click ‘add to cart’. Then click on your cart and this will direct you to the
check-out procedure.

A:Once you have reached our checkout area and filled in all the criteria asked for, you will be
directed to a ‘payment’ page where we accept all major credit and debit cards.Furthermore,
if you wish to pay via Paypal, we also provide this as an option for all of our customers.